Seller: Kleppa Teknoloji Makina Sanayi ve Ticaret Limited Şirketi — İkitelli OSB Heskoop B Blok No:16, Başakşehir / Istanbul. Tax registry information will be updated before launch. Buyer: The natural or legal person identified in the order form or proforma invoice. The agreement is deemed concluded electronically when the Buyer places an order and/or completes payment.
The subject of this agreement is the sale by the Seller of industrial machinery, equipment, spare parts and consumables (whether manufactured or distributed by the Seller) to the Buyer, including pricing, delivery and warranty terms.
The agreement enters into force when the Buyer places the order and ends with delivery, expiration of the warranty period and fulfilment of all ancillary obligations. Continuing dealer relationships are governed by a separate Dealer Agreement.
Product prices are charged based on the proforma invoice issued at the time of order and/or current prices listed on the website. Prices may be denominated in USD or TRY; VAT and other statutory taxes are added separately. Domestic orders accept card payments via Iyzico or bank wire transfer (EFT/havale); international orders use proforma invoicing and SWIFT bank transfer. Orders are not released into production or shipping until payment is confirmed.
Stocked items deliver within 7-14 business days; custom-built or project-based items follow the lead time stated on the proforma invoice. Shipping costs are communicated under INCOTERMS rules (domestic EXW/FCA Istanbul standard; international FOB Istanbul standard). The Buyer is responsible for inspecting goods on receipt and filing transit damage claims with the carrier.
Kleppa-manufactured products carry a 12-month manufacturing-defect warranty; distributed-brand warranties follow the original manufacturer's terms. Warranty does not cover misuse, unauthorized intervention, natural disasters or user-caused damage. The Buyer must present proof of purchase to claim warranty service.
Natural disasters, war, terrorism, epidemics, general strikes, supply-chain disruption, import/export bans, government measures and similar events outside the Parties' control constitute force majeure. Parties' obligations are suspended for the duration; if it exceeds 60 days either Party may unilaterally terminate the agreement.
Both Parties shall keep confidential all commercial, technical, financial and customer information shared during and after the agreement. This obligation extends to CAD drawings, capacity calculations, price lists and customer lists exchanged during project planning.
The agreement terminates automatically upon full delivery, completion of payment and expiration of warranty. In case of breach, the breaching Party is given 15 days' written notice; if the breach is not remedied within that period, the other Party may terminate unilaterally.
This agreement is governed by the laws of the Republic of Türkiye. Istanbul (Çağlayan) Courts and Enforcement Offices have jurisdiction over disputes between the Parties. International transactions may be subject to arbitration as agreed in writing.
The addresses declared by the Parties on the order form/proforma invoice, together with KEP (Registered Electronic Post) addresses, are accepted as valid legal notice addresses. Address changes must be notified to the other Party in writing within 7 days; otherwise the previous address remains valid.
This agreement enters into force at the moment the Buyer confirms the order and/or completes payment. Comprised of 12 articles, this agreement is concluded electronically between the Parties; no separate written signature is required.